4628 S. Ward Way, Morrison, Colorado 80465  Phone: 303.978.0940  Fax: 303.973.2044  E-Mail: lifereef@denver.net

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Ordering Information

Packaging And Shipping charges are not included. We pack VERY WELL! All shipments are via UPS Ground unless other arrangements have been made. We can also ship via the U.S. Postal Service for small orders. Additional UPS services are available: NEXT DAY, SECOND DAY, and 3 DAY SELECT. Saturday delivery is also available. Canada, Mexico and Worldwide shipping is no problem. We ship worldwide.

Payment Accepted Visa, MasterCard, American Express, Discover Card, Money Orders and Bank Checks only. No personal checks, no PayPal or other electronic payments are accepted.

Refused Shipments and Returns are subject to packing and shipping charges and a 20% restocking charge. Any merchandise returned that has been used will be issued credit or refund at 50% of purchase price. If you are unhappy with any unused Lifereef item we will exchange, issue credit, or refund purchase price less shipping. Merchandise must be in sellable condition with all original instructions, pamphlets, etc.

Cancellation of orders are NOT accepted via email and must be called in.

DAMAGED SHIPMENTS: KEEP ALL PACKING MATERIALS UNTIL YOU HAVE INSPECTED YOUR SHIPMENT FOR DAMAGE. Should you discover damage to your shipmet contact UPS. They will then send out a damage inspector and must have all packing materials that we used to ship your merchandise to determine fault. If you do not have the packing materials we will help you as much as possible with the claim but if the claim is denied we will not cover the damage, the item is yours as received. We pack extremely well, more than is required by UPS and have had very little damage claims, usually only one per year, and not because of our packing. IF YOU DO NOT KEEP THE ORIGINAL PACKING MATERIALS FOR UPS INSPECTION, THE ITEM IS YOURS "AS RECEIVED", OR CAN BE RETURNED FOR REPAIR AT YOUR COST.

Custom Orders require 50% payment and is non-refundable once the work has been started or completed.

International Orders Do not ask for "gift invoice" or less than retail value invoices, we will not do this.

Custom Fabricated items such as plastic, grid, foam, etc that are cut per your request cannot be returned.

Foreign Customers: Pumps and electricals are available for 220 volt operation. Orders up to $500.00 can be credit card, over $500.00 we will accept wire transfer to our account.

Our Hours: For your convenience we are here from 12:00 noon until 12:00 midnight Monday through Saturday.